Smart Commute is a transportation demand management (TDM) program of Metrolinx. The program mandate is to encourage those living and working in the Greater Toronto and Hamilton Area (GTHA) to choose efficient transportation choices that reduce congestion and help improve quality of life. Since 2008, Metrolinx has supported the regional municipalities in the GTHA in providing services, tools, and resources to run the program within the respective regions. The Smart Commute workplace program undergoes an annual post in-service Business Case to provide an evaluation of the value delivered for the money invested. It outlines how the program is delivered, how it supports Metrolinx’s strategic goals, and the financial costs and economic impacts.
How we helped
As part of Smart Commute’s annual Business Case Review, our project team prepared the 2017 Business Case Review, which is an update to the 2015 Business Case Review. The business case communicated the successes, strategic and economic impact, and financial value of the Smart Commute program to internal and external audiences. The business case drew upon the results of the 2015 Business Case and emergent Metrolinx Business Case Guidance to ensure continuity and a robust analysis.
The analytic work for the business case included:
Successes and outcomes
The results of the 2017 Business Case Review included synthesizing the program’s outputs into key insights and recommendations for program optimization. The review also incorporated international best practices and benchmarks to communicate Smart Commute’s successes and opportunities for future development.
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